FitForce – Frequently Asked Questions
📦 Orders & Shipping
1. How long does shipping take?
Most orders are processed within 2–5 business days.
Shipping typically takes 3–7 business days within the U.S.
You’ll receive a tracking number as soon as your order ships.
2. Do you offer free shipping?
Yes! We offer free shipping on orders over $75.
3. Can I change or cancel my order?
Orders can be modified within 12 hours of purchase.
After production begins, changes are not guaranteed.
👕 Sizing & Fit
4. How do I know what size to order?
Each product includes a detailed size chart.
We recommend measuring your chest and comparing it directly to the chart for best fit.
If you're between sizes:
Size down for a fitted look
Size up for a relaxed/athletic fit
5. Do your hoodies and tees run true to size?
Yes, our apparel runs true to size with an athletic fit.
🔥 Product Quality
6. What material are your hoodies made from?
Our hoodies are typically made from:
Premium cotton/poly blend
Soft fleece interior
Durable, fade-resistant print
Designed for workouts and everyday wear.
7. Are your products print-on-demand?
Yes. Each item is made-to-order to reduce waste and ensure quality.
🔁 Returns & Exchanges
8. What is your return policy?
Because items are made-to-order:
Contact us within 7 days of delivery with photos.
Sizing issues are reviewed case-by-case.
💳 Payments
9. What payment methods do you accept?
We accept:
Major credit/debit cards
PayPal
Shop Pay
Apple Pay
Google Pay
🏋️♀️ Brand & Community
10. What is FitForce about?
FitForce is a family-driven fitness brand created for moms, dads, and everyday athletes who prioritize strength, discipline, and active living.
We believe fitness is a lifestyle — not a phase.
11. Do you offer bundle discounts?
Yes! Follow us on Instagram and subscribe to email for exclusive bundle codes.
📲 Contact
12. How can I contact customer support?
Email us at: support@fitforceapparel.com
We respond within 24–48 hours.
We’re building FitForce with our community. If you’ve purchased from us (or even if you’re still deciding), your feedback helps us improve fits, fabrics, designs, and the full shopping experience.Leave a Review